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A day spa that sells skincare, candles, and gift cards at the front desk is already running a retail business. The question is not whether that retail business is worth having online. It is what it costs to move it there without losing the front desk sale in the process.
This post walks through what a day spa can expect to pay to sell retail products and gift cards online in 2026, covering a do it yourself platform like Shopify or BigCommerce, and a managed plan that handles the build and the upkeep after it. It also covers the part the sticker price hides, which is who builds the product catalog, keeps it updated, and manages the gift card system once it is live.
A day spa's online store starts around $39 a month on Shopify or BigCommerce, or runs $799 a month plus a one time $499 setup fee on Rankwyre's Growth Store plan, which includes up to 50 products and built in gift cards. The real cost is who builds and keeps the product catalog and gift card system current after launch.
Rankwyre is a digital technology company based in Miami, Florida, that builds custom websites, ecommerce stores, web apps, CRM systems, and dashboards, then runs the SEO and advertising that bring in customers. It reads the real KPIs to find where a business is losing customers, fixes it, and proves the difference with numbers. See what the plans cost.
A day spa selling retail products and gift cards online has two real paths. A do it yourself platform like Shopify starts at $39 a month billed monthly, or $29 a month billed annually, and BigCommerce starts at the same $39 a month, or $29 annually. Both platforms hand you an empty store. You add every product, write every description, upload every photo, and build the gift card flow yourself, or pay someone else to. A managed plan folds that build and the upkeep after it into a flat monthly fee. Full pricing for both paths is in the comparison table below.
The U.S. spa industry brought in $20.1 billion in revenue in 2022, up 11.1% from the year before, and revenue per visit reached $111.50, an all time high. That growth happens inside the spa, at the desk, during a visit. The candles, skincare, and gift cards a day spa sells at checkout stop selling the moment the client walks out the door, and the same client can restock that skincare from Amazon at 11pm without ever thinking about the spa again. An online store does not replace the front desk sale. It keeps the sale open between visits, which is the exact window a day spa currently gives away for free. A day spa weighing whether it needs a bigger web presence at all should also see what a Google Business Profile alone does and does not cover.
See what a free audit finds if your day spa already sells retail products and gift cards at the front desk and you want to know what it takes to sell them online too.
Run the free auditBoth platforms are cheap to start and expensive to finish. Shopify's Basic plan runs $39 a month billed monthly, or $29 a month if paid annually, and includes unlimited product listings plus payment processing at 2.9% and 30 cents per US card transaction. BigCommerce's Core plan matches it at $39 a month monthly, or $29 annually, but caps a store near $30,000 a year in sales before it moves the account to a more expensive tier automatically. Neither platform photographs a day spa's skincare line, writes its product descriptions, sets up a gift card that matches the spa's branding, or notices when a candle scent sells out. That work sits with whoever runs the account, every week, for as long as the store stays open. A day spa comparing this to a freelancer or full agency build should read what a real DIY versus agency comparison looks like in another service industry before deciding.
A freelancer or a general web agency will quote a project fee to build the store, then bill hourly for anything after launch: a new product line, a seasonal gift card design, a broken checkout during a holiday rush. That arrangement can work well for a one time build, but a retail catalog is never really finished. Skincare lines change, candle scents rotate with the season, and gift card promotions need updating before the holidays they are meant for. A day spa evaluating this route should ask exactly what happens when the catalog needs a Tuesday afternoon update, and what that update costs on top of the original quote, because that ongoing bill is the real number, not the launch quote.
Rankwyre runs three ecommerce plans, separate from its website plans and separate from SEO. A day spa selling both retail products and gift cards needs the Growth Store plan at $799 a month, which carries its own one time $499 setup fee and includes up to 50 products with discount codes and gift cards built in. The smaller Storefront plan runs $499 a month with its own $499 setup, but caps out at 20 products and does not include gift cards, so it fits a spa selling a short retail line without gift cards attached. Full plan details, including Pro Store, are on the pricing page, and every plan cancels any month with no minimum term.
| Plan | Price | Products | Gift cards |
|---|---|---|---|
| Storefront | $499/mo + $499 setup | Up to 20 | Not included |
| Growth Store | $799/mo + $499 setup | Up to 50 | Included |
| Pro Store | $1,299/mo + $499 setup | Unlimited | Included |
Booking software gift cards and retail gift cards are not the same product. A booking platform's gift card usually redeems against a service, a massage or a facial, inside that platform's own checkout. A retail gift card needs to redeem against a candle, a skincare set, or a bundle inside the online store's cart, which most booking tools were never built to handle. A day spa selling retail products online without a store level gift card system is asking a client who wants a gift set to somehow also book a service first, which is exactly the kind of friction that ends a sale before it starts.
Whichever platform a day spa chooses, payment processing is its own line item. Stripe charges 2.9% plus 30 cents per successful US card transaction, and that rate applies whether the store runs on Shopify, BigCommerce, or a managed plan, because someone has to move the money from the client's card to the spa's bank account. On a $60 gift set, that is roughly $2.04 gone before the spa sees a dollar of it. It is a small number on any single sale and a real one once a spa is running a full retail catalog and a gift card program through it every month.
Across the 250+ sites Rankwyre has shipped, the pattern holds regardless of industry: a retail catalog nobody maintains stops converting within a few months, no matter which platform it launched on. A day spa deciding whether to build an online store is really deciding who keeps that catalog current after the launch excitement fades. A do it yourself platform makes that decision the owner's every week. A managed plan makes it someone else's. Neither path is free. One of them just bills for the ongoing work honestly instead of hiding it inside a Tuesday afternoon that was supposed to be for something else. A day spa considering a full site rebuild alongside the store should also see what a redesign versus a smaller fix actually involves before committing to either, and can compare its own catalog against the full range of what an ecommerce build covers.
| Option | What you pay | What you get for it | Source |
|---|---|---|---|
| Shopify Basic | $39/mo billed monthly, $29/mo billed annually | Unlimited products, 2.9% + $0.30 per US card transaction, no built in day spa catalog or gift card setup, you build and maintain it | Shopify pricing |
| BigCommerce Core | $39/mo billed monthly, $29/mo billed annually | Capped near $30,000 a year in sales before BigCommerce moves you to a pricier tier automatically, same do it yourself catalog and gift card setup | BigCommerce pricing |
| Rankwyre Growth Store | $799/mo + $499 one time setup | Up to 50 products, discount codes and gift cards built in, hosting, SSL, and PCI compliance handled, catalog kept current for you | Our pricing |
Prices checked August 2026, billed monthly unless noted
Ganache is a gourmet chocolatier that needed its truffle collection, gift boxes, and build a box option selling online, not just displayed on a menu page. The store had to carry a real product catalog, gift wrap options at checkout, and a shopping bag that felt as considered as the chocolate itself.
The site went from kickoff to a live store in 3 weeks, with the catalog structured so the team can add a new collection or retire a seasonal one without waiting on a developer. A day spa's retail line, skincare, candles, and gift sets, is the same kind of catalog: it needs to be easy to keep current, not just easy to launch once.
Read the Ganache case studyAn existing Shopify account is not wasted, it is a starting point, and moving the catalog into a managed plan does not mean throwing it away. What it changes is who spends Tuesday afternoons uploading new products and fixing checkout issues instead of running the spa. Staying on an unmaintained account costs those hours every week, whether or not anyone is tracking them.
Compared to Shopify's $39 sticker price, it is a real gap, and that gap is the cost of not doing the catalog work yourself. A $39 a month plan with an empty store and no gift card build sells nothing until someone puts in the hours a managed plan already includes. The honest comparison is $799 a month against $39 a month plus every hour spent building and maintaining the store, not against $39 a month alone.
That is the actual argument for a managed plan, not against one. A do it yourself platform assumes the owner has that time. A day spa owner running appointments, staff, and a front desk usually does not, and a catalog that never gets loaded sells nothing regardless of which platform it sits on.
Booking software gift cards redeem against a service inside that platform, not against a retail product inside a store cart, so they solve a different problem. A client trying to buy a gift set with a booking system gift card usually cannot, and that mismatch is a lost sale, not a redundancy.
See how a full product catalog went live in 3 weeks for a real client, and what it took to keep it current.
See the Ganache case studyYes, but the gift card system needs to live inside the same cart as the retail products, not inside separate booking software. Rankwyre's Growth Store and Pro Store plans include discount codes and gift cards built into the same checkout as the product catalog, so a client can buy a skincare set and a gift card in one order.
It depends on how large the retail catalog is and how much product photography already exists. A straightforward launch with an existing catalog can move in a few weeks, similar to the 3 week build for the Ganache case study, while a larger catalog or new photography adds time.
No evidence points that direction. Retail sold online extends the window a client can buy in, it does not close the front desk. A client who forgets to restock skincare during a visit can still buy it online that night instead of buying it from a competitor or Amazon instead.
Most booking software is built for appointments, not for a product catalog with variants, inventory, and a retail level gift card system. A day spa usually keeps its booking tool for appointments and adds a dedicated ecommerce plan for retail products and gift cards, connected to the same site.
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